Pullster

Community Guidelines

Last updated: August 26, 2026

Pullster is a place for MTG collectors to track what they own, show what they pull, and trade with other players. These guidelines describe what we expect from everyone here, what is not allowed, and what happens when someone crosses the line. They apply everywhere in the app: posts, photos, captions, comments, profiles, trade notes, draft rooms and direct messages.

1. Be honest about your cards

Most of what makes trading work is accurate description. When you list, post or offer a card:

• Describe condition honestly, including wear you would notice in person: edge wear, scratches, clouding, whitening, bends.
• Get the printing right. Set, finish and treatment change what a card is worth, and "close enough" is how disputes start.
• Never pass off a counterfeit or a proxy as a real card. Proxies are fine to own and fine to talk about. Trading one as genuine is fraud, and it is the fastest way to lose your account here.
• Do not use photos of a card you do not have. If a photo is a stand-in rather than your actual copy, say so.

2. Trade in good faith

• Send what you agreed to send, in the condition you described, in the timeframe you agreed to.
• Do not change the deal after it is accepted, and do not pressure someone into a trade they are backing out of.
• Do not use Pullster to set up a trade and then move it somewhere else to avoid our reporting tools.
• If something goes wrong, say so early. Most bad trades are a shipping problem or a misread photo, and both are fixable when people talk.

Pullster is not a party to your trades. We do not verify identity, hold your cards, or guarantee that a trade completes or turns out as expected. Section 7 of our Terms of Service covers this in full, and it is worth reading before your first by-mail trade.

3. Treat people decently

Not allowed, anywhere in the app:

• Harassment, threats, intimidation, or following someone around the app after they have asked you to stop.
• Hate speech or attacks based on race, ethnicity, national origin, religion, disability, sex, gender identity, or sexual orientation.
• Impersonating another person, a store, or Pullster staff.
• Sharing someone else's private information, including their address, phone number or workplace, without their consent. Trades involve real addresses. Treat one you are given as belonging to that person and nobody else.
• Sexual content, graphic violence, or content promoting self-harm.

4. Pullster is for trading, not selling

Not allowed:

• Offering a card for sale or asking for money instead of cards. That covers "for sale", "message for price", "make me an offer", "cash only", and naming a price you want to be paid.
• Soliciting buyers, accepting payment for cards, or arranging a cash sale through Pullster and completing it somewhere else.
• Advertising your listings on another site, your storefront, or your store's inventory.

Completely fine, and the whole point of the app:

• Talking about what a card is worth. Values are how trades get balanced, and they are built into the app for exactly that.
• Saying what you are hunting for, marking cards as available to trade, and negotiating what makes a trade fair.
• Splitting or reimbursing the actual cost of shipping on a by-mail trade. Covering postage is not a sale.

If you want to sell a card, please use a platform built for selling. That is not a snub. Selling well needs buyer protection, payment handling and dispute machinery that a trading community should not pretend to have, and you will have a better time on a site designed for it.

5. Keep it about the cards

• No spam, unsolicited marketing, or repeatedly posting the same thing.
• No chain messages, giveaways that require recruiting other people, or anything shaped like a pyramid scheme.
• No schemes to inflate prices, fake demand, or manipulate what a card appears to be worth.

6. Meeting in person

Local trading is one of the best parts of this hobby and it carries real world risk that an app cannot remove. Meet in a public place, ideally a game store or another busy venue. Bring someone if you can. Trust your read on a situation over your desire to complete a trade. You are responsible for your own safety at a meetup, and Pullster does not supervise, attend or vouch for anyone you meet.

7. Pullster is for adults

Every account holder must be at least 18. Child sexual abuse and exploitation is prohibited without exception and is handled under our Child Safety Standards, which describe the zero tolerance policy and how to report it.

8. Do not abuse the platform

• Do not scrape, overload, or attempt unauthorized access to the app or its systems.
• Do not run multiple accounts to evade a ban, dodge a bad reputation, or make yourself look like more than one person in a trade.
• Do not file false reports to punish someone you are in a dispute with. Reporting is for genuine problems, and abusing it wastes the time of the people who need it.

Reporting a problem

Every post and every profile has a report option in the app. Reports come to us directly with the reason you selected. You can also block someone, which hides each of you from the other without telling them you did it.

For anything that does not fit a report, including safety concerns and problems with a trade in progress, use Contact Support in the app or write to contact@pullster.app. For copyright, see our Copyright and DMCA Policy.

What happens when someone breaks these rules

We review reports and decide based on what happened, whether it appears deliberate, and whether it has happened before. Depending on that, we may:

• Remove or hide the content.
• Warn the account.
• Restrict what the account can do, including its ability to trade.
• Ban the account permanently.
• Block the email address and phone number behind it, and, where our device-level controls allow it, the device, so a banned person cannot simply register again.

Serious cases skip the earlier steps. Fraud, threats, and anything involving a minor result in immediate removal.

If you believe we got it wrong, reply through Contact Support and ask us to look again. Tell us what you think happened. We would rather reverse a mistake than defend one.

How these relate to the Terms

These guidelines explain, in plain language, what Section 6 of our Terms of Service requires. The Terms are the agreement between you and Steadfast Systems LLC, and they govern if the two ever disagree. We update this page as the app changes, and the date at the top tells you when it last changed.